First; check to see if your IP is correct here:  This will tell you where your connection is broadcasting you to be in.  If its still showing your home IP; please reinstall the application. This may simply resolve the problem on the spot. Please also ensure that you have cleared cookies and history from your browser.

Also ensure you close you browser down, and restart it, after changing your IP as some browsers continue to connect as it was (ie the server it was using) rather than change to the new one.

If this doesn’t work please contact Support for further assistance.